Why Us

Let us list down in simple terms what we truly embark upon and why should you ever consider MeritUnion for any of your business solutions at all.

At MeritUnion we have a clear mindset in terms what we strive to achieve for our clients and  “cost reduction” is not our sole objective. We  strongly believe in being a great value-add, in the most literal sense of the phrase, for the processes we take on. Having said that, due to our location advantage we strive to pass cost benefits to our Clients to the extent possible.

Witness the IT platform used by the best names in the industry. MeritUnion is a sister entity of an IT giant MindCraft Software Pvt Ltd., having more than 15yrs of IT expertise and 500+ employees on roll. From integration to coding to software development, we have it all under one roof…

Partnering is what we really embark on. Understanding the essence of business value it provides to the Client is the ideal path to effective execution. In that sense we really look forward to partner with our clients rather than restrict ourselves in a typical supplier role.

Our Clients receive the attention they deserve from our niche set-up. We enrich the Client experience by making sure that we are always available at need of an hour. We ensure our Clients are handled with the best of resources at their disposal, whom they can truly leverage upon.

At MeritUnion our approach is always to view our tasks as a logical output, rather than a mere process or a report. Taking charge of client functions, handling exceptions, and troubleshooting issues is something we take as a challenge rather than being an obstacle to our work.

Appreciating the dynamic business environment of current times, we train our staff to always be equipped to adapt to the Client’s changing business requirements. Using our strong IT set-up, we help Clients customize their requirement to any given extent.

Finally, we give utmost importance to engaging in regular dialogue with our clients, in order to ensure best practices, quality feedback, accuracy of deliverable, and improvements and automation to consider. Timely and regular dialogue further enhances our approach to building a true partner relationship and to always putting the client first.